Frequently Asked Questions

The venue has officially become Afterpay Arena, formerly known as Qudos Bank Arena. The official name change took effect on Thursday 23 July 2026 and was celebrated with a launch event and ribbon-cutting ceremony at the venue. This marks the completion of a carefully managed transition and the beginning of an exciting new chapter.

Afterpay is the Arena’s naming rights partner, marking the beginning of a new chapter for one of Australia’s leading live entertainment, sporting and cultural venues. The partnership was announced in May 2026 and the venue officially launched as Afterpay Arena on 23 July 2026.

The venue is now called Afterpay Arena, formerly known as Qudos Bank Arena. This naming convention will apply for 12 months to support customer familiarity and wayfinding, after which the venue will be referred to as Afterpay Arena.

About Afterpay Afterpay is a global leader in flexible payment solutions, empowering millions of customers to access the products and experiences they love through four interest-free installments. Afterpay is part of Block, Inc. (NYSE: SQ; ASX: SQ2). For more information, visit afterpay.com. About Block, Inc. Block, Inc. (NYSE: SQ; ASX: SQ2) is a global technology company with a focus on financial services. Block’s portfolio of brands includes Square, Afterpay, Cash App, and TIDAL. For more information, visit block.xyz. About Square Square helps businesses turn transactions into connections and businesses into neighborhood favourites.In 2009, Square started with a simple invention, the first mobile card reader, which changed how the entire financial system thinks about small businesses. Square has since grown into a global business platform helping millions of sellers of all sizes participate and thrive in their communities. Whether independently run or a global chain, Square understands that sellers succeed when they have the freedom to focus on the experiences that keep customers coming back. From point of sale and payments to online commerce, staff management, cash flow tools, and more, Square brings together the tools sellers need to run and grow on one intelligent platform. For more information, visit squareup.com.

Yes. Upcoming events are not impacted. Scheduled events, bookings, and venue operations continue as normal.

Yes. All tickets remain fully valid. From 23 July 2026, digital tickets will automatically update in the days following to display the new venue name. Printed tickets are not reissued, and any printed ticket referencing Qudos Bank Arena remains valid for entry. Ticket holders do not need to take any action.

Yes. The venue name officially changed on Thursday 23 July 2026. The venue is now Afterpay Arena. For the next 12 months, to enable a smooth transition, the venue will be called Afterpay Arena, formerly known as Qudos Bank Arena.

The venue name, signage and branding have changed to Afterpay Arena, formerly known as Qudos Bank Arena. The venue website and social channels have also updated to the new name, and our new website address is afterpayarena.com.au. The broader guest experience is also evolving, with exciting new spaces for guests to enjoy and payment services and options that will help elevate the experience from beginning to end. Updates will continue to be shared through official venue channels.

The venue continues to operate as normal. All upcoming events, bookings, ticketing and day-to-day operations remain unaffected, and all tickets are fully valid. Customers continue to purchase tickets through Ticketek.

No. Your destination remains the same venue at Sydney Olympic Park. The venue is now known as Afterpay Arena, formerly known as Qudos Bank Arena, so either name will get you there during the 12-month naming convention period.

Yes. Venue signage and branding changed over on Launch Day, Thursday 23 July 2026. For the next 12 months, the venue will be referred to as Afterpay Arena, formerly known as Qudos Bank Arena, to keep wayfinding clear and support a seamless transition for visitors.

Updates will be shared through the official Afterpay Arena website afterpayarena.com.au and social channels, including news on the new look, new spaces and upcoming events.

Yes. The venue continues to operate as normal, with no impact on events, ticket holders, staff, suppliers, hirers or day-to-day operations.

The official unveiling of the Arena’s new look will take place in late in the year. This will include updates to venue branding, signage, ticketing and other public-facing assets as part of a managed transition.

Yes. All tickets remain valid. From 23 July 2026, digital tickets will automatically update to display the new venue name. Printed tickets are not reissued, and any printed ticket referencing Qudos Bank Arena remains fully valid for entry. Ticket holders do not need to take any action.

Yes. Upcoming events are not impacted by the naming rights transition. Scheduled events, bookings, ticketing and venue operations continue as normal.

Yes. The venue website, social channels and communications have all updated to the new name. The venue website and social channels have also updated to the new name, and our new website address is afterpayarena.com.au.

Search under Afterpay Arena, formerly known as Qudos Bank Arena. Searching for either name will find the venue during the 12-month naming convention period.

From Launch Day, all events are listed under Afterpay Arena, formerly known as Qudos Bank Arena, on the Ticketek website and app.

Yes. From Launch Day, official communications regarding events at the venue are sent by Afterpay Arena, formerly known as Qudos Bank Arena, or by Ticketek Australia through official channels. As always, please be cautious of unofficial senders, and do not trust, engage with or click links from any source you cannot verify. If in doubt, visit the official venue website directly.

No. Nothing has changed with your ticket purchase.

No. Nothing has changed with your ticket purchase.

Yes. Your ticket is still valid. Any printed ticket referencing Qudos Bank Arena remains fully valid for entry.

From 23 July 2026, digital tickets will automatically update in the days following to display the new venue name. Printed tickets are not reissued, and any printed ticket referencing Qudos Bank Arena remains fully valid for entry. There is nothing you need to do.

No. Nothing has changed with your ticket purchase.

Our new website address is afterpayarena.com.au. The venue website, social channels and communications have all updated to the new name, and existing links redirect automatically. You can also find us as Afterpay Arena on Facebook, Instagram, TikTok and LinkedIn.